{"id":8309,"date":"2026-03-03T09:15:53","date_gmt":"2026-03-03T09:15:53","guid":{"rendered":"https:\/\/easy-motors.ch\/retractation-garantie-retour\/"},"modified":"2026-07-20T17:27:31","modified_gmt":"2026-07-20T17:27:31","slug":"retractation-garantie-retour","status":"publish","type":"page","link":"https:\/\/easy-motors.ch\/fr\/retractation-garantie-retour\/","title":{"rendered":"R\u00e9tractation, garantie &amp; retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8309\" class=\"elementor elementor-8309 elementor-7835\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d16fa9 e-flex e-con-boxed e-con e-parent\" data-id=\"4d16fa9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c4ff4c elementor-widget elementor-widget-html\" data-id=\"9c4ff4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<p><em>Cette traduction est fournie \u00e0 titre informatif. En cas de divergence, la version allemande de ce document fait foi.<\/em><\/p>\n<h2>Garantie<\/h2>\n<p>Tous nos v\u00e9hicules sont livr\u00e9s avec une garantie l\u00e9gale de <strong>2 ans<\/strong> conform\u00e9ment au droit suisse. La garantie couvre les d\u00e9fauts de fabrication et de mat\u00e9riaux. Les dommages dus \u00e0 une utilisation inappropri\u00e9e, \u00e0 l'usure normale ou \u00e0 des influences ext\u00e9rieures sont exclus.<\/p>\n<p>Le d\u00e9lai de garantie commence \u00e0 la date de livraison. Pour toute pr\u00e9tention de garantie, veuillez vous adresser directement \u00e0 nous avec une description d\u00e9taill\u00e9e du d\u00e9faut ainsi qu'une copie de la facture.<\/p>\n<h2>Retour<\/h2>\n<p>Un retour n'est possible qu'en cas de d\u00e9faut ou de vice av\u00e9r\u00e9 et n\u00e9cessite l'accord \u00e9crit pr\u00e9alable d'Easymotors Zollikofen GmbH. Les v\u00e9hicules qui fonctionnent parfaitement ne peuvent pas \u00eatre retourn\u00e9s.<\/p>\n<p>Le retour doit \u00eatre demand\u00e9 dans un d\u00e9lai de <strong>7 jours<\/strong> \u00e0 compter de la date de livraison.<\/p>\n<h2>Frais en cas de retour<\/h2>\n<p>En cas de retour approuv\u00e9, les frais suivants s'appliquent:<\/p>\n<ul>\n  <li><strong>Frais de traitement:<\/strong> CHF 200.\u2013<\/li>\n  <li><strong>Frais d'utilisation:<\/strong> CHF 2.\u2013 par kilom\u00e8tre parcouru<\/li>\n  <li><strong>En cas d'achat avec financement:<\/strong> 8\u201310 % du prix d'achat \u00e0 titre de frais d'annulation (selon le prestataire de financement)<\/li>\n<\/ul>\n<p>Le retour s'effectue aux frais et risques du client. Si le v\u00e9hicule doit \u00eatre r\u00e9cup\u00e9r\u00e9, les frais de d\u00e9placement sont factur\u00e9s en plus.<\/p>\n<h2>Exclusions<\/h2>\n<p>Sont exclus du retour:<\/p>\n<ul>\n  <li>Les v\u00e9hicules pr\u00e9sentant une usure normale<\/li>\n  <li>Les commandes sp\u00e9ciales et les v\u00e9hicules procur\u00e9s \u00e0 la demande du client<\/li>\n  <li>Les v\u00e9hicules modifi\u00e9s, transform\u00e9s ou \u00e9quip\u00e9s de pi\u00e8ces non originales<\/li>\n<\/ul>\n<h2>Contact<\/h2>\n<p>\n  <strong>Easymotors Zollikofen GmbH<\/strong><br>\n  Bernstrasse 131, 3052 Zollikofen<br>\n  E-mail: <a href=\"mailto:info@easymotorsbern.ch\">info@easymotorsbern.ch<\/a><br>\n  T\u00e9l\u00e9phone: <a href=\"tel:+41794443443\">+41 79 444 34 43<\/a>\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cette traduction est fournie \u00e0 titre informatif. En cas de divergence, la version allemande de ce document fait foi. Garantie Tous nos v\u00e9hicules sont livr\u00e9s avec une garantie l\u00e9gale de 2 ans conform\u00e9ment au droit suisse. La garantie couvre les d\u00e9fauts de fabrication et de mat\u00e9riaux. Les dommages dus \u00e0 une utilisation inappropri\u00e9e, \u00e0 l&rsquo;usure [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8309","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00e9tractation, garantie &amp; retour - Easy Motors Bern<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/easy-motors.ch\/fr\/retractation-garantie-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9tractation, garantie &amp; retour - Easy Motors Bern\" \/>\n<meta property=\"og:description\" content=\"Cette traduction est fournie \u00e0 titre informatif. En cas de divergence, la version allemande de ce document fait foi. Garantie Tous nos v\u00e9hicules sont livr\u00e9s avec une garantie l\u00e9gale de 2 ans conform\u00e9ment au droit suisse. La garantie couvre les d\u00e9fauts de fabrication et de mat\u00e9riaux. 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